Guide to Services

What is it?

The Guide to Services provides an up-to-date listing of reference diagnostic services that are provided free of charge by the National Microbiology Laboratory (NML) of the Public Health Agency of Canada (PHAC). Information including patient criteria, specimen requirements, accompanying documentation, and turnaround times can also be found.

Divisions and Laboratories

Lab Epidemiology Support Services

Where an NML lab programme is providing reference testing services, epidemiology support (e.g., survey design, sampling advice, analysis) may be requested from the Laboratory Surveillance and Epidemiology section. Lab epi support can be discussed by contacting:

Phone: (204) 784-5981

Email: Tracie.Eisbrenner@phac-aspc.gc.ca

Canadian Virus Reporting Program

To access the Canadian Virus Reporting Program requisition, please click here

PHAC Programs and PHAC Affiliated Programs External to the NML

Emergency Contact Information

The Operations Centre Director is the NML's primary point of contact for externally-referred emergency/non-emergency situations related to infectious diseases or biological agents, regardless of the time of day. The Operations Centre Director is available 24/7:

Phone: 1-866-262-8433

Email: OCNML.Director@phac-aspc.gc.ca

For questions or comments regarding the Guide to Services, please contact: Reference Services in the NML Quality Office