The National Microbiology Laboratory (NML) Quality Office ensures that the NML adheres to the highest standards of quality by providing support and advice related to quality management system requirements and reference service-related issues for all NML programs, Canadian Public Health Laboratory Network (CPHLN) client labs and international health-based organizations.
The NML Quality Office is responsible for:
- establishing, improving and maintaining quality management systems based on ISO 9001, ISO 15189, ISO 17025, and ISO 17043
- supporting other laboratory initiatives pursued within the NML which require quality-based oversight or guidance
- supporting NML lab programs and CPHLN client laboratories with respect to reference service-related issues