The National Microbiology Laboratory (NML) Quality Office ensures that the NML adheres to the highest standards of quality by providing support and advice related to Management System requirements and reference service-related issues for all NML programs, Canadian Public Health Laboratory Network (CPHLN) client labs and international health-based organizations.
The NML Quality Office is responsible for:
- establishing and maintaining a Management System based on ISO/IEC 17025 (CAN-P-4E)
- supporting other laboratory and management systems initiatives pursued within the NML which include ISO 9001, ISO 15189, CWA 15973:23011, and ISO 17043
- supporting NML lab programs and CPHLN client laboratories with respect to reference service-related issues